The Well Home is a company that offers healthy home inspections, interior design services, and other general design consultative services for people living with various health and lifestyle conditions, and for wellness enthusiasts looking to age-in-place. We do not provide medical advice, diagnoses, or treatments.

We are committed to protecting your privacy and respecting your rights over your personal information. This privacy policy explains what information we collect from you, how we use it, who we share it with, and what choices you have regarding your information.

What information do we collect?

We collect information from you when you visit our website, contact us, request an appointment, request a quote, book a service, or provide feedback. The types of information we collect may include:

• Personal information: such as your name, email address, phone number, mailing address, and payment information.

• Automatically collected information: such as your IP address, browser type, device type, operating system, pages viewed, links clicked, and cookies.

• Social media information: such as your username, profile picture, and other information you share with us when you connect your social media account with our website or interact with our social media pages.

• Health information: such as your health condition, allergies, preferences, age, gender, and other information you provide us when you book a service or request a quote.

How do we use your information?

We use your information for various purposes, such as:

• To provide you with our services and fulfill your requests.

• To communicate with you about our services, promotions, news, and updates.

• To improve our website, services, and customer experience.

• To personalize our website and services according to your preferences and interests.

• To analyze our website traffic and performance.

• To prevent fraud, protect our rights, and comply with legal obligations.

Who do we share your information with?

We may share your information with third parties who help us provide our services or perform functions on our behalf. For example, we may share your information with:

• Service providers: such as contractors, inspectors, builders, architects, home aid assistants, designers, payment processors, web hosting providers, analytics providers, and email marketing providers.

• Business partners: such as affiliates, sponsors, advertisers, or other companies that we collaborate with or offer joint services or promotions.

• Legal authorities: such as law enforcement agencies, courts, regulators, or other parties when required by law or when necessary to protect our rights or interests.

We do not sell your personal information to any third parties for their own marketing purposes.

What choices do you have regarding your information?

You have certain choices regarding how we use and share your information. For example, you can:

• Opt out of receiving promotional emails from us by following the unsubscribe link in the email or contacting us at [email protected]

• Manage your cookie preferences by adjusting your browser settings or using our cookie consent tool on our website.

• Access, update, correct, or delete your personal information by contacting us at [email protected]

• Request a copy of your personal information that we hold by contacting us at [email]

How do we protect your information?

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use secure servers, encryption technologies, firewalls, and other security measures to safeguard your information. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

How long do we keep your information?

We keep your information for as long as necessary to provide you with our services, fulfill our legal obligations, resolve disputes, and enforce our agreements. We may retain some of your information in anonymized or aggregated form for statistical or research purposes.

How do we handle children's privacy?

Our website and services are not intended for children under 13 years of age. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at [email]

What about links to other websites?

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any websites you visit before providing any personal information.

How do we update our privacy policy?

We may update our privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and indicating the date of revision. Your continued use of our website and services after the updated policy is posted constitutes your acceptance of the changes.

How can you contact us?

If you have any questions or comments about our privacy policy or your information, please contact us at:

The Well Home

10599 Dogwood Farm Lane,
Great Falls, VA 22066

USA

email
+1 (202) 345-1228

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